Legal & compliance

Refund Policy

Refund requests are reviewed according to the approved service, parts, condition, and transaction details.

Effective date: July 17, 2026

Service work

Completed diagnostic or labor work is generally not refundable once performed. Concerns are reviewed against the approved scope.

Parts and products

Eligibility depends on condition, installation status, supplier restrictions, and the applicable return terms.

Need clarification?

Contact Pulgar Motors before authorizing service or sharing personal information.

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